Customer Updates Regarding 10/1 Changes

CopperPoint is excited to share important business and systems that launched October 1, 2018.

To keep you informed about these system and business updates, we’ve posted links to all the recent communications for your reference.

If you need additional information, please contact your agent or our Contact Center at ask@copperpoint.com or 602.631.2300.

 



10/10/2018

CopperPoint Encourages You to Use the Customer Portal

CopperPoint Encourages You to Use the Customer Portal

We want to make sure you have the tools you need to use our new systems and business enhancements through our Customer Portal.

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10/1/2018

CopperPoint New Systems and Business Enhancement are Live

CopperPoint New Systems and Business Enhancement are Live

We are pleased to announce that our new systems and business enhancements are live, with significant improvements to CopperPoint.com and the CopperPoint Customer Portal.

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9/24/2018

Exciting Enhancements to Our Customer Portal coming Oct. 1.

Exciting Enhancements to Our Customer Portal coming Oct. 1.

We are pleased to announce exciting enhancements to our customer portal, aimed at improving your ability to submit and manage your claims. In addition to making online payments and reporting payroll, these enhancements will be available on October 1, 2018.

In our Customer Portal, you’ll see new convenient tools for viewing and managing your account.

These enhancements will require that we undertake a major network update. Please note that our online systems including the customer portal will be unavailable from Thursday, 9/27 at 6 p.m. until Monday, 10/1 at 9 a.m.   

If you are represented by an agent, please contact your agent for more information, or call the Contact Center at 602.631.2300 or 1.800.1863 or email us at ask@copperpoint.com.

These changes will help us get closer and go further together. Thank you for your business.

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