If I sign up for email notifications, will I still receive physically mailed invoices? [Policyholder Help Article]

If you have questions or are unsure if you have Portal Billing permissions, contact your Account Administrator or click here to submit a Help Request.

  • You may subscribe to account alerts such as Invoice Ready and Invoice Due from User Administration.
  • Mailing of invoices will continue, regardless of subscription status, unless you opt in to paperless setting from the homepage by clicking Discontinue.

For additional support, contact us at 800.231.1363 or submit a Help Request.