Contact Us
We believe in delivering great customer service.
Contacting us is easy. Please select a company below and we'll get you to the right place.

CopperPoint
Customer Service (Claims, Policy)
602.631.2300 | Toll Free: 800.231.1363
Hours: M-F | 8AM - 5PM MST
Medical Provider Billing
Toll Free: 855.942.1118
Premium Billing
Email Us | Toll Free: 800.231.1363
Loss Control
Email Us | Toll Free: 888.853.6886
CopperPay
On-demand payment solution for your workers’ compensation premium
Toll Free: 855.721.6342
Premium Audit
Toll Free: 800.231.1363
Fraud Investigation Hotline
Toll Free: 800.526.5226
Distribution
Marsha Brown | mbrown@copperpoint.com | 602.631.2259
Agent or Customer Portal Support
Click Here
Alaska National
Customer Service (Claims, Policy)
Toll Free: 800.231.1363
Hours: M-F | 8AM - 5PM AKST
Medical Provider Billing
Toll Free: 888.216.0709
Premium Billing
Email Us | 800.231.1363
Loss Control
Email Us | Toll Free: 888.853.6886
Premium Audit
Toll Free: 907.266.9261
Distribution (Alaska)
Jason Jacques | jjacques@alaskanational.com | 907.266.9229
Distribution (California)
Don Esparza | desparza@copperpoint.com | 949.259.7035
Distribution (Idaho/Oregon/Montana/Washington)
Scott Gilliland | sgilliland@alaskanational.com | 206.450.5854
Agent or Customer Portal Support
Click Here
Mailing Address
Alaska Claims
Alaska National Insurance Company
7001 Jewel Lake Road
Anchorage, AK 99502
Lower 48 Claims
Alaska National Insurance Company
2501 East State Avenue, Suite 100
Meridian, ID 83642
PacificComp
Customer Service (Claims, Policy)
Toll Free: 800.231.1363
Hours: M-F | 8AM - 5PM PST
Medical Provider Billing
Toll Free: 855.942.1118
Premium Billing
Email Us | Toll Free: 800.231.1363
Loss Control
Email Us | Toll Free: 888.853.6886
Premium Audit
Toll Free: 855.375.0500
Fraud Investigation Hotline
Toll Free: 800.526.5226
Distribution
Don Esparza | desparza@copperpoint.com | 949.259.7035
Agent or Customer Portal Support
Click Here
Mailing Address
Claims
PacificComp Insurance Company
PO Box 5042
Thousand Oaks, CA 91359
Legal/Accounting
PacificComp Insurance Company
PO Box 5043
Thousand Oaks, CA 91359