Understanding Your Invoice

    A Quick Reference Guide to Your Premium Bill 

    To Make a Payment, click here or call us at 833.777.0248.


    1. Bill to: Where the invoices are being mailed to.
    2. Invoice date: The date the invoice was issued.
      Invoice number: Number for tracking.
      Account number: Your account identification number. 
      Stream name: Specific invoice name, for billing accounts containing multiple policies which invoice separately on on their own invoice stream.
    3. Previously billed: Previously invoiced amounts still outstanding. Includes previous billed and not due and past due amounts.
      Current amount due: The amount due associated with the current invoice number.
      Total amount due: Current amount due plus any previously billed balances.
      Due date: Date the current due amount is due.
    4. QR Code: For quick access on how to read your bill.
    5. Invoice summary: A line of business, policy term and fee break out of the current due amount for this invoice.
    6. Remittance stub: A remittance stub is included in all nonrecurring enrolled ACH accounts. When paying by check, please include the stub with your payment.
    7. Activity and adjustments: A chronological transactional history of all charges, payments, credits, and other account activity since the previous invoice.
    8. Claims deductible activity: If deductibles are being invoiced they will be detailed by the claim number in that section.

    24-3001-BIL00 - Understanding Your Invoice

     

    For additional support, contact us at 800.231.1363 or submit a Help Request.