When will my online payment be effective? [Policyholder Help Article]

If you have questions or are unsure if you have Portal Billing permissions, contact your Account Administrator or click here to submit a Help Request.

  • Online payments will be processed in real time in most cases.
  • Click to the Billing tap to view the updated account balance.

For additional support, contact us at 800.231.1363 or submit a Help Request.