How do I get access to additional portal user roles? [Policyholder Help Article]

Notice: Only Portal users with Administrative permission may make changes to an account or policy. For other changes, please contact your Agent, click here to submit a Help Request or contact us directly at 800.231.1363.


CopperPoint Policyholder Portal Directions

Role Description
Policy View policy details and documents, create certificates of insurance.
Billing Make payments, view invoices, enroll in AutoPay
Claims File a notice of loss, read claim adjuster notes, download claim reports
Payroll Reporting Enter payroll reports, view payroll documents
Account Admin Add and remove users, change user permissions

Watch Our Policyholder Knowledge Guide Video:
Portal Registration and User Administration


Alaska National Policyholder Portal Directions

Role Description
View Policy Documents View policy details and documents, create certificates of insurance.
View Claims File a notice of loss, read claim adjuster notes, download claim reports
Payroll/Entering Audit Information Reporting Enter payroll reports, view payroll documents

 


For additional support, contact us at 800.231.1363 or submit a Help Request.