How do I add or remove permissions for a registered user? [Agent/Broker Help Article]

 

Notice: CopperPoint and PacificComp accounts are managed in the CopperPoint Agent/Broker Portal.

Alaska National Accounts: If the policy origination date is on or after April 1, 2022 or the policy renewal date is on or after June 1, 2022, please use the CopperPoint Policyholder Portal for all billing and payment needs. All other business needs for Alaska National accounts are still managed in the Alaska National Agent/Broker Portal.


If you have questions, contact your Portal Account Administrator or click here to submit a Help Request.

CopperPoint Agent/Broker Portal Directions

  • From the User Admin page, click Edit on the user to modify.
  • From this page, you may update roles, location code access, and electronic notifications enrollments.

Alaska National Agent/Broker Portal Directions

  1. Login to the Alaska National Agent/Broker Portal.
    *Account administrators may add new users from the Manage User Accounts tab once logged in.
  2. Click My Portals and choose Alaska National.
  3. Navigate to the Manage User Accounts tab.

For additional support, contact us at 800.231.1363 or submit a Help Request.