How do I stop receiving electronic notifications? [Agent/Broker Help Article]

 

Notice: CopperPoint and PacificComp accounts are managed in the CopperPoint Agent/Broker Portal.

Alaska National Accounts: If the policy origination date is on or after April 1, 2022 or the policy renewal date is on or after June 1, 2022, please use the CopperPoint Policyholder Portal for all billing and payment needs. All other business needs for Alaska National accounts are still managed in the Alaska National Agent/Broker Portal.


If you have questions, contact your Portal Account Administrator or click here to submit a Help Request.

CopperPoint Agent/Broker Portal Directions

  • Users can deactivate their emailed Account notifications via My Profile screen.
  • You can select specific notifications to disable or deactivate the notifications entirely.
  • Documents mailed to the agency or policyholder will continue to be mailed, regardless of your selection.

Alaska National Agent/Broker Portal Directions

  • Electronic notifications are not available in the Alaska National Agent/Broker Portal.

For additional support, contact us at 800.231.1363 or submit a Help Request.