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What portal roles can be assigned to the account? [Policyholder Help Article]
Notice: Only Portal users with Administrative permission may make changes to an account or policy. For other changes, please contact your Agent, click here to submit a Help Request or contact us directly at 800.231.1363.
CopperPoint Policyholder Portal Directions
All users have the Basic profile by default, and Account Admin users inherit all other profiles.
| Role | Description |
| Policy | View policy details and documents, create certificates of insurance. |
| Billing | Make payments, view invoices, enroll in AutoPay |
| Claims | File a notice of loss, read claim adjuster notes, download claim reports |
| Payroll | Reporting Enter payroll reports, view payroll documents |
| Account Admin | Add and remove users, change user permissions |
Watch Our Policyholder Knowledge Guide Video:
Portal Registration and User Administration
Alaska National Policyholder Portal Directions
Contact us to provide support at 800.231.1363 or click here to submit a Help Request.
For additional support, contact us at 800.231.1363 or submit a Help Request.