Get answers to frequently asked questions.

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Get answers to frequently asked questions.

Video Tutorials

Video Tutorials

Managing Existing Claims

How to search for and access claims.

Retrieving claims reports.

Accessing detailed claim information.

Payroll Reporting

How do find my payroll reporting status.

How to complete a new payroll report.

How to edit an open payroll report.

Where to access payroll documents.

Policyholder Documents and Account Management

What are the settings and resources on the portal homepage?

How to update the primary contact on my account.

What is on the policy documents page when I login to my portal?

How to add a new CopperPoint policyholder portal user.

How to modify a CopperPoint policyholder portal user profile.

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Portal Registration and User Administration

How to sign up for the CopperPoint policyholder portal.

How to remove a CopperPoint policyholder portal user.

Reporting a New Claim

Where can I find the Employer's First Report of Injury form?

How to file a new claim.

How to resume a claim that's in draft status.