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Get answers to frequently asked questions.
Reporting Claims & Claims Resources
Frequently Answered Questions
Policyholder Help Articles
Portal Registration & Assistance
Agent/Broker Help Articles
Policyholder Help Articles
Reporting Claims & Claims Resources
Policyholder Help Articles
Agent/Broker Help Articles
Billing & Payments
Policyholder Help Articles
Agent/Broker Help Articles
Portal User Administration
Policyholder Help Articles
Agent/Broker Help Articles
Account Information
Policy Information
New Business Submissions
Agent/Broker Help Articles
Payroll Reporting
Policyholder Help Articles
Agent/Broker Help Articles
Premium Audit
CopperPay Support
Careers at CopperPoint
CopperPoint Career
Video Tutorials
Managing Existing Claims
Payroll Reporting
Policyholder Documents and Account Management
Portal Registration and User Administration
Reporting a New Claim
Find a Medical Provider
Reporting Claims & Claims Resources
Where do I file a claim?
How do I report a claim?
Policyholder Help Articles
How do I view draft claims, not yet submitted? [Policyholder Help Article]
Where can I find the First Report of Injury form? [Policyholder Help Article]
How do I file a new workers’ compensation claim? [Policyholder Help Article]
How can I pull a Loss Run report? [Policyholder Help Article]
How can I view a claim online? [Policyholder Help Article]
How do I report a claim when time lost is unknown? [Policyholder Help Center]
If a new claim is started and I am unable to finish it, can it be saved and retrieved at a later time? [Policyholder Help Center]
If I am filing a claim and see the "Possible duplicate claims found" warning message, what should I do? [Policyholder Help Article]
Am I required to complete a First Report of Injury before submitting a claim? [Policyholder Help Article]
How do I cancel a claim? [Policyholder Help Article]
How do I view closed claims? [Policyholder Help Article]
When submitting a claim, what document formats are acceptable? [Policyholder Help Article]
What documents should I upload as supporting information for a new claim? [Policyholder Help Article]
See more
Agent/Broker Help Articles
How can I view a claim online? [Agent/Broker Help Article]
Where can I find loss runs? [Agent/Broker Help Article]