How do I file a new workers’ compensation claim? [Policyholder Help Article]


Notice: CopperPoint and PacificComp policyholders manage claims in the CopperPoint Policyholder Portal.

Alaska National policyholders manage claims in the Alaska National Policyholder Portal.

Mountain West - Argo Policyholder, see detailed next steps below.

If you have questions, contact your Portal Account Administrator, call us at 800.231-1363, or click here to submit a Help Request.

CopperPoint and PacificComp Policyholders

Note: If there is another claim in the system within 72 hours of the time entered, a warning message for possible duplicate will appear. You may check your open claims on the home screen or ignore the message to continue.

Watch Our Policyholder Knowledge Guide Video:
Reporting a Claim - How to File a First Notice of Loss

Alaska National Policyholder

  • Report a workers’ compensation injury by calling our 24/7 Injury Helpline at any time of day or night: 800.553.8041.

Mountain West - Argo Policyholder:

  • If your policy is written in partnership with Argonaut Insurance Company and you need to file a workers’ compensation claim, visit Argo Online, the web division of Argonaut, at for convenient online claims filing tools.

For additional support, contact us at 800.231.1363 or submit a Help Request.