How can I view a claim online? [Policyholder Help Article]

 

If you have questions, contact your Portal Account Administrator, call us at 800.231-1363, or click here to submit a Help Request.


CopperPoint Policyholder Portal Directions

Note: To view Claims details, the registered user must have the Claims user permission. 

  • Login to the CopperPoint Policyholder Portal to view closed claims.
  • Click on the Claims page.
  • Select the File a Claim button from the Claims page.
  • Upon clicking on the Claim tab, the screen will display Open claims for all lines of business, sorted by most recent Date of Loss.
  • Claims in draft status (not yet submitted) have a claim number starting with “T.” These drafts will stay in your view for 15 days.

Watch Our Policyholder Knowledge Guide Video:
Claims Management


For additional support, contact us at 800.231.1363 or submit a Help Request.