Video Tutorials

Managing Existing Claims

• How to search for and access claims.
• Retrieving claims reports.
• Accessing detailed claim information.

Payroll Reporting

• How do find my payroll reporting status.
• How to complete a new payroll report.
• How to edit an open payroll report.
• Where to access payroll documents.

Policyholder Documents and Account Management

• What are the settings and resources on the portal homepage?
• How to update the primary contact on my account.
• What is on the policy documents page when I login to my portal?
• How to add a new CopperPoint policyholder portal user.
• How to modify a CopperPoint policyholder portal user profile.

Portal Registration and User Administration

• How to sign up for the CopperPoint policyholder portal.
• How to remove a CopperPoint policyholder portal user.

Reporting a New Claim

• Where can I find the Employer's First Report of Injury form?
• How to file a new claim.
• How to resume a claim that's in draft status.