Delivering the best outcome for our customers is the heart of how we do business.
Our service excellence is defined by:
Local personal service
Valued agency/broker partnerships
Care for our customers and injured workers
Experienced service teams
We understand you have a choice when deciding where to place your insurance. We tailor our service plans based on customer needs.
We take the time to get to know you, answer your questions and devote the time needed to handle your claim compassionately and responsively.
Using a partnership-based approach, our Loss Control and Risk Management team engage with customers to tailor and customize resources to improve safety.
Our mission is to provide best-in-class service by delivering accurate, expedient and human service to the injured workers, policyholders, agents, and communities we serve.