CopperPoint MPN

    Quality Care Starts Now

    Quality medical networks are available to help injured workers get back to work as safely and quickly as possible. Our customized medical networks provide doctors who have been selected and are monitored by CopperPoint to ensure injured workers have access to quality care.

     

    Find a Medical Provider

    Below are links to find a physician in our Medical Provider Network (MPN) and a helpful guide of step-by-step employee instructions.

     

    Notification of Right Materials

    Employee Guide (Covered Employee's Notification of Rights) – The steps employees need to take for treatment.

    To obtain a copy of any notification regarding the MPN that’s required to be given to an employee by regulations adopted by the administrative director, please email or call your MPN Contact.

    Have questions or need help?

    MPN Contact: Your MPN Contact is available to answer questions about using the MPN or submitting a formal MPN complaint:

    If you need an explanation about your medical treatment for your work-related injury or illness, you can contact your claims adjuster, if one has been assigned to your case.

    Medical Access Assistants

    Available Monday through Saturday from 7 a.m. to 8 p.m. Pacific Time (excluding Sundays and holidays)

    Division of Workers’ Compensation (DWC)

    If you have questions regarding your rights and responsibilities under the California Workers' Compensation law:

    • Call DWC’s Information and Assistance Unit at 800.736.7401

    If you need more information about MPNs:

    • Go to DWC’s website and click on “Medical Provider Networks."

    MPN Independent Medical Review

    If you have questions about the MPN Independent Medical Review process, contact the Division of Workers’ Compensation Medical Unit:

    DWM Medical Unit
    P.O. Box 71010
    Oakland CA 94612
    510.286.3700 or 800.794.6900

    For more information

    To report a workers’ compensation injury, call our 24/7 Injury Helpline at any time of day or night: 800.553.8041